Discover how WebHostMost overcame a major Google Cloud shutdown, ensured resilience, and rewarded users for their unwavering support.
Dear WebHostMost Family,
We’ve got a story to tell – a tale of resilience, a touch of chaos, and, most importantly, an exciting leap forward.
Recently, we faced an unprecedented challenge. Despite adhering to Google Cloud’s terms and policies, we were blindsided by a sudden suspension notice. Without warning, our entire infrastructure went offline – every single server.
As a free hosting provider, we’re proud to support users who need accessible solutions. However, with this openness comes risks. One of our free-tier users attempted to host a phishing site – not targeting us, but as part of an external scam. Our automated systems detected and removed the malicious content within 15 minutes, as per our protocols.
Despite our swift action, Google decided to take down our entire infrastructure, leaving us and our users offline for 24 hours.
Over the next 24 hours, we fought to resolve the situation. We opened multiple tickets, sent dozens of messages, and waited hours for replies – even with a premium subscription. At one point, we were accused of hosting crypto miners (which is categorically false). After relentless back-and-forth, Google finally restored our services, dismissing it all as a “phishing site” issue. No apologies. No compensation. Just silence.
Through it all, you – our clients – stood by us. Your unwavering support in our Telegram community and emails kept us motivated. Thank you for understanding, for your kind words, and for believing in us.
To show our gratitude, we’ve offered all impacted users:
This is our way of saying thank you and making amends for the disruption.
This incident was a turning point for us, and we’re taking decisive action to ensure such disruptions never happen again. Here’s our detailed action plan:
These upgrades will roll out within the next 30 days, fortifying your hosting experience against external disruptions.
We’re not just improving – we’re future-proofing. Stay with us as we grow stronger together.
This isn’t just a change – it’s a transformation. We’ve learned, grown, and strengthened our commitment to you. We’re more resilient than ever and better equipped to meet your needs.
Thanks for being part of this journey; the best is yet to come, and it’s all because of you. All because of our larger WebHostMost Community. Here’s to a future filled with reliability, speed, and success. Let’s grow together.
By the way, now is a great time to read our article reviews to take your mind off of everything that’s happened recently =D
Throughout this challenging time, our incredible community stood by us with understanding and unwavering support. You recognized the truth of the situation: we didn’t turn off the servers – Google shut everything down with the push of a button. For no valid reason.
Your messages in our Telegram community were full of encouragement and trust. You understood that as a free hosting provider, these situations can happen, but you also saw that we acted swiftly, transparently, and always with your best interests at heart.
To all of you, we say: thank you for being our heroes in this story. Together, we rise stronger.